Internet Banking Access Agreement
and Electronic Fund Transfer Act Disclosure
[Application following disclosure]
Agreement - This Agreement, which includes the Fee Schedule and Enrollment
Form, is a contract which establishes the rules which cover your electronic
access to your accounts at First National Bank of Muscatine ("BANK") through 1st
Net Internet Banking System ("SYSTEM"). By using SYSTEM, you accept all the
terms and conditions of this Agreement. Please read it carefully.
The terms and conditions of the deposit agreements and
disclosures for each of your BANK accounts as well as your other agreements with
BANK such as loans, continue to apply notwithstanding anything to the contrary
in this Agreement.
This Agreement is also subject to applicable federal laws and
the laws of the State of Iowa (except to the extent this Agreement can and does
vary such rules or laws). If any provision of this Agreement is found to be
unenforceable according to its terms, all remaining provisions will continue in
full force and effect. The headings in this Agreement are for convenience or
reference only and will not govern the interpretation of the provisions. Any
waiver (express or implied) by either party of any default or breach of this
Agreement must be in writing and shall not constitute a waiver of any other or
subsequent default or breach. You may not assign this Agreement. This
Agreement is binding upon your heirs and BANK's successors and assigns. Certain
of the obligations of the parties pursuant to this Agreement that by their
nature would continue beyond the termination, cancellation or expiration of this
Agreement shall survive termination, cancellation or expiration of this
Agreement. This Agreement, together with the Enrollment Form and Fee Schedule,
constitutes the entire agreement between you and BANK with respect to the
subject matter hereof and there are no understandings or agreements relative
hereto which are not fully expressed herein.
Definitions - As used in this Agreement, the words "we", "our", "us" and "BANK"
mean First National Bank of Muscatine. "You" and "your" refer to the
accountholder authorized by BANK to use SYSTEM under this Agreement and anyone
else authorized by that accountholder to exercise control over the
accountholder's funds through SYSTEM. "Account" or "accounts" means your
accounts at BANK. "Electronic funds transfers" means ATM withdrawals,
preauthorized transactions, point of sale transactions, transfers to and from
your BANK accounts using SYSTEM including bill payments. "SYSTEM Services"
means the services provided pursuant to this Agreement, including the Bill
Payment Service. "Business days" means Monday through Friday. Federal Holidays
are not included.
Access - To use SYSTEM, you must have at least one account at BANK, access to
Internet service, and an e-mail address. To use Bill Pay you must have at least
one checking account at BANK. Once we have received your signed Enrollment Form,
and verified your account information, we will deliver to you, either in person,
or by postal mail, confirmation of our acceptance of your enrollment, along with
your assigned log-in ID. Your starter password will be delivered separately in
a similar manner. SYSTEM can be used to access only the BANK accounts which you
have designated for access by SYSTEM in your Enrollment Form and accounts
described in the “New/Renewed Accounts” below. We undertake no obligation to
monitor transactions through SYSTEM to determine that they are made on behalf of
the accountholder.
New/Renewed Accounts – If, in the future, you open or renew a deposit or loan
with us that is titled in the same way (same names and same authority over the
account) as your active 1st Net Enrollment (“Enrollment”), we will
automatically add that new/renewed deposit or loan account on the SYSTEM. For
checking or savings accounts, we will assign full view, deposit and transfer
rights to that account. For CDs or loans, we will assign “view only”
authorization. At the time of opening/renewing any new deposit or loan account,
you may request that the account NOT be put on the system simply by telling your
account officer. Or, you may request that the account be assigned a different
authorization level, by telling your account officer and completing an
Enrollment Modification Form. If you DO NOT want this automatic service, please
call our Electronic Services Department at 563-262-4220 to decline this service.
SYSTEM Services – You can use SYSTEM to check the balance of your BANK
accounts, view BANK account histories, transfer funds between your BANK
accounts, make payments to your BANK loan from your BANK account, make stop
payment requests, change your address, and pay bills from your BANK accounts in
the amounts and on the dates you request if you have requested the Bill Payment
Service on your Enrollment Form. Generally, balance and activity information
are available as of 3:00 p.m. (Central Standard Time) of the previous business
day. However, certain items such as teller transactions and online transfers can
be viewed online the same business day.
Hours of Access - You can use SYSTEM seven days a week, twenty-four hours a
day, although some or all SYSTEM services may not be available occasionally due
to emergency or scheduled system maintenance. We agree to post notice of any
extended periods of non-availability on the SYSTEM website.
Your Password - For security purposes, you are required to change your password
upon your initial login to SYSTEM. You determine what password you will use and
the identity of your password is not communicated to us. You agree that we are
authorized to act on instructions received under your password. You accept
responsibility for the confidentiality and security of your password and agree
to change your password regularly. Upon three unsuccessful attempts to use your
password, your access to SYSTEM will be revoked. To re-establish your
authorization to use SYSTEM, you must contact us to have your password reset or
to obtain a new temporary password.
We recommend that you create a password that utilizes both upper and lower case
alpha and numeric characters for purposes of security. Your password should not
be associated with any commonly known personal identification, such as social
security numbers, address, date of birth, names of children, and should be
memorized rather than written down.
Security - You understand the importance of your role in preventing misuse of
your accounts through SYSTEM and you agree to promptly examine your paper
statement for each of your BANK accounts as soon as you receive it. You agree
to protect the confidentiality of your account and account number, and your
personal identification information, such as your driver's license number and
social security number. You understand that personal identification information
by itself, or together with information related to your account, may allow
unauthorized access to your account. Your password and login ID are intended to
provide security against unauthorized entry and access to your accounts. Data
transferred via SYSTEM is encrypted in an effort to provide transmission
security and SYSTEM utilizes identification technology to verify that the sender
and receiver of SYSTEM transmissions can be appropriately identified by each
other. Notwithstanding our efforts to insure that the SYSTEM is secure, you
acknowledge that the Internet is inherently insecure and that all data
transfers, including electronic mail, occur openly on the Internet and
potentially can be monitored and read by others. We cannot and do not warrant
that all data transfers utilizing BANK SYSTEM, or e-mail transmitted to and from
us, will not be monitored or read by others. We also cannot and do not warrant
that downloads from this site will not contain a virus or other destructive
device.
Fees and Charges - You agree to pay the fees and charges for your use of SYSTEM
Services as set forth in the current fee schedule. You agree that all such fees
and charges will be deducted from the BANK checking account designated as the
"Primary Checking Account" on your Enrollment Form. If you close your Primary
Checking Account, you must contact us immediately to designate another account
as your Primary Checking Account as indicated on your enrollment form. You
agree to pay any additional reasonable charges for services you request which
are not covered by this Agreement. You are also responsible for telephone and
Internet service fees you incur in connection with your use of SYSTEM.
Posting of Transfers – Generally, transfers initiated through SYSTEM on a
business day are posted to your account the same day. Transfers completed after
5:00 p.m. (Central Standard Time) on a business day, may be posted on the next
business day. Transfers initiated on a Saturday, Sunday, or banking holiday will
be posted on the next business day. SYSTEM identifies transfers based upon the
login ID of the user who made the electronic transfer. Accordingly, you
understand and acknowledge that the View Postings screens in both the Transfer
and Bill Payer menu options of SYSTEM will not reflect transfers made by
multiple users from the same account if different login IDs are used. You agree
to communicate with any other persons with authorized access to your accounts
concerning any transfers or bill payments from your accounts in order to avoid
overdrafts.
Overdrafts (Order of Payments, Transfers, and other Withdrawals) - If your
account has insufficient funds to perform all electronic fund transfers you have
requested for a given business day, then:
a. Electronic funds transfers involving currency disbursements, like ATM
withdrawals, will have priority;
b. Electronic fund transfers initiated through SYSTEM which would result in
an overdraft of your account may, at our discretion, be cancelled;
c. In the event the
electronic fund transfers initiated through SYSTEM which would result in an
overdraft of your account are not cancelled, overdraft charges may be assessed
pursuant to the terms of the deposit agreement for that account.
Limits on Amounts and Frequency of SYSTEM Transactions - The number of
transfers from BANK accounts and the amounts which may be transferred are
limited pursuant to the terms of the applicable deposit agreement and disclosure
for those accounts. If a hold has been placed on deposits made to an account
from which you wish to transfer funds, you cannot transfer the portion of the
funds held until the hold expires.
SYSTEM Bill Payment Service - You must designate the BANK account from which
the payments are to be made; the complete name of the payee, the account number,
and the payee's remittance address, all exactly as shown on the billing
statement or invoice; the amount of the payment; and the date you want the
payment to be debited from your account. If the date you want the payment to be
debited from your account is not a business day, your account will be debited
the next business day before 3:00 p.m. (Central Standard Time). By using the
SYSTEM Bill Payment Service option, you agree that, based upon instructions
received under your password, we can charge your designated account by
electronic transfer, "no signature required draft", or by debiting and remitting
funds on your behalf. You also agree that your SYSTEM bill payment monthly fee
will be charged to the checking account you designated on your enrollment form.
We reserve the right to refuse to pay any payee designated by you. If we do so,
we will notify you promptly. Online bill payment is provided to you for your
convenience. The actual payment of such bills is handled by an independent
third party, Princeton eCom, and the Bank cannot and will not warrant or be held
responsible for the completion and accuracy of such transactions.
Scheduling SYSTEM Payments - If the payee is to be paid by paper check (as
indicated on the Bill Payer list), you understand and agree that paper checks
are mailed to the payee and the payee may not receive the payment until 5 to 8
business days after the date the payment is debited from your account. If the
payee is to be paid electronically (as indicated on the Bill Payer list), you
understand and agree that the payee may not receive the payment until 72 hours
after the date the payment is debited from your account. You understand and
agree that we are not responsible for the timely delivery of mail or the
improper transmission or handling of payments by a third party such as the
failure of the bill payment payee to properly post a payment to your account.
How to Cancel a Bill Payment - To cancel a bill payment that you have scheduled
through SYSTEM, you must cancel the payment online via SYSTEM (by following the
onscreen instructions) before 3:00 p.m. (Central Standard Time) on the date the
payment is scheduled to be debited from your account.
You can request a Stop and Refund on a bill payment transaction after we have
processed the payment provided payment was made by paper draft. If the bill
payment draft has not cleared, we will immediately process your Stop and Refund
request. We will notify you immediately if the paper draft has already cleared.
To be effective, this type of Stop and Refund request must precisely identify
the name of the payee, the payee-assigned account number, the amount and
scheduled date of the payment, and the ID number from the Bill Payment View
Posting Screen. You may request this Stop and Refund by phone or in person. We
may also require you to put your request in writing.
Stop and Refund Fee $15.00
You may initiate stop-payment requests online via SYSTEM only for paper checks
you have written (non-electronically) on your BANK accounts (not SYSTEM bill
payer paper drafts.) Our online stop-payment cutoff time is one hour after the
opening of the next banking day after the banking day on which we receive the
item. To be effective, this type of stop-payment request must precisely
identify the name of the payee, the check number, the amount, and the date of
the check.
Stop Payment Requests for Other Pre-Authorized Payments– Right to stop payment
and procedure for doing so. If you have told us in advance to make regular
payments out of your account, you can stop any of these payments. Here is how:
Call us or write us at the telephone number or address in this access agreement
in time for us to receive your request 3 business days or more before the
payment is scheduled to be made. If you call we may also require you to put
your request in writing and get it to us within 14 days after you call.
Stop Payment Fees –
$15.00
Iowa sales tax and local option tax assessed.
Liability for Failure to Stop Payment of Preauthorized Transfer – If you order
us to stop one of these payments 3 business days or more before the transfer is
scheduled, and we do not do so, we will be liable for your losses or damages.
Notice of Varying Amounts – If these regular payments may vary in amount, the
person you are going to pay will tell you, 10 days before each payment, when it
will be made and how much it will be. (You may choose instead to get this
notice only when the payment would differ by more than a certain amount from the
previous payment, or when the amount would fall outside certain limits that you
set.)
Disclosure of Account Information and Transfers – We will disclose information
to third parties about your account or the transfers you make:
(1) where it is
necessary for completing transfers;
(2) in order to
verify the existence and condition of your account for a third party, such as a
credit bureau or merchant; or
(3) in order to
comply with government agency or court orders; or
(4) if you give
us written permission
(5) please also
see our separate Privacy Disclosure
Periodic Statements - You will not receive a separate SYSTEM statement.
Transfers to and from your accounts using SYSTEM will appear on the respective
periodic paper statements for your BANK accounts.
Change in Terms - We may change any term of this Agreement at any time. If the
change would result in increased fees for any SYSTEM service, increased
liability for you, fewer types of available electronic fund transfers, or
stricter limitations on the frequency or dollar amount of transfers, we agree to
give you notice at least 30 days before the effective date of any such change,
unless an immediate change is necessary to maintain the security of an account
or our electronic fund transfer system. We will post any required notice of the
change in terms on the BANK SYSTEM website or forward it to you by e-mail or by
postal mail. If advance notice of the change is not required, and disclosure
does not jeopardize the security of the account or our electronic fund transfer
system, we will notify you of the change in terms within 30 days after the
change becomes effective. Your continued use of any or all of the subject
SYSTEM Services indicates your acceptance of the change in terms. We reserve
the right to waive, reduce or reverse charges or fees in individual situations.
You acknowledge and agree that changes to fees applicable to specific accounts
are governed by the applicable deposit agreements and disclosures.
In Case of Errors or Questions about Your Electronic Transfers, including Bill
Payments - In case of Errors or Questions About Your Electronic Transfers,
call, write, or e-mail us as soon as you can, at the telephone number, address,
or e-mail address listed in this agreement, if you think your statement or
receipt is wrong or if you need more information about a transfer listed on the
statement or receipt. We must hear from you no later than 60 days after we send
the FIRST statement on which the problem or error appeared.
(1) Tell us your name and account number.
(2) Describe the error or the transfer you are unsure about, and
explain as clearly as you can why you believe it is an error or why you need
more information.
(3) Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your
complaint or question in writing within 10 business days. We will determine
whether an error occurred within 10 business days (5 business days for CheckCard
point-of-sale transactions and 20 business days if the transfer involved a new
account) after we hear from you and will correct any error promptly. If we need
more time, however, we may take up to 45 days (90 days if the transfer involved
a new account, a point-of-sale transaction, or a foreign-initiated transfer) to
investigate your complaint or question. If we decide to do this, we will credit
your account within 10 business days (5 business days for CheckCard
point-of-sale transactions and 20 business days if the transfer involved a new
account) for the amount you think is in error, so that you will have the use of
the money during the time it takes to complete our investigation. If we ask you
to put your complaint or question in writing and we do not receive it within 10
business days, we may not credit your account. Your account is considered a new
account for the first 30 days after the first deposit is made, unless each of
you already has an established account with us before this account is opened.
We will tell you the results within three business days after
completing our investigation. If we decide that there was no error, we will
send you a written explanation.
You may ask for copies of the documents that we used in our
investigation.
Our Liability for Failure to Make a Transfer - If we do not complete a transfer
to or from your account, including a bill payment, on time or in the correct
amount, according to our agreement with you when you have properly instructed us
to do so, we will be liable to you for your losses or damages caused as a
result. However, there are some exceptions. We will NOT be liable, for
instance:
(1) If, through no fault of ours, you do not have enough money in your
account to make a transfer.
(2) If a legal order directs us to prohibit withdrawals from the
account.
(3) If your
account is closed, or if it has been frozen.
(4) If you
have an overdraft line and the transfer would go over the credit limit.
(5) If you, or
anyone authorized by you, commits any fraud or violates any law or regulation.
(6) If any
electronic terminal, telecommunication device, or any part of the SYSTEM
electronic fund transfer system is not working properly and you knew about the
problem when you started the transfer.
(7) If
you have not provided us with complete and correct payment information for the
Bill Payment Service, including, without limitation, the name, address, your
payee-assigned account number, payment date, and payment amount for the payee on
a bill payment.
(8) If you have not properly followed the on-screen instructions
for using SYSTEM.
(9) If
circumstances beyond our control (such as fire, flood, interruption in telephone
service or other communication lines) prevent the transfer, despite reasonable
precautions that we have taken.
(10) There may
be other exceptions stated in our agreement with you.
Your Liability for Unauthorized Transfers - CONTACT US AT ONCE if you believe
your password has been lost, stolen, used without your authorization, or
otherwise compromised, or that someone has transferred or may transfer money
from your account without your permission, call, write or e-mail at the
telephone number, address, or e-mail address listed in this agreement. An
immediate telephone call to us is the best way to reduce any possible losses.
You could lose all the money in your accounts (plus your maximum overdraft line
of credit, if any). If you contact us within 2 business days after you learn of
the loss, theft, compromise, or unauthorized use of your password, you can lose
no more than $50 if someone used your password without your permission.
If you do NOT contact us within 2 business days after you learn
of the loss, theft, compromise, or unauthorized use of your password, and we can
prove we could have stopped someone from using your password to access your
accounts without your permission if you had told us, you could lose as much as
$500.
Also, if your paper statement shows transfers that you did not
make, contact us at once. If you do not tell us within 60 days after the paper
statement was mailed to you, you may not get back any money you lost through
transactions made after the 60 day time period if we can prove that we could
have stopped someone from taking the money if you had told us in time. If a
good reason (such as a long trip or hospital stay) kept you from contacting us,
we will extend the time periods.
Disclaimer of Warranty and Limitation of Liability - We make no warranty of any
kind, express or implied, including any implied warranty of merchantability or
fitness for a particular purpose, in connection with the SYSTEM Services
provided to you under this Agreement. We do not and cannot warrant that SYSTEM
will operate without errors, or that any or all SYSTEM Services will be
available and operational at all times. Except as specifically provided in this
Agreement, or otherwise required by law, you agree that our officers, directors,
employees, agents or contractors are not liable for any indirect, incidental,
special or consequential damages under or by reason of any services or products
provided under this Agreement or by reason of your use of or access to SYSTEM,
including loss of profits, revenue, data or use by you or any third party,
whether in an action in contract or tort or based on a warranty. Further, in no
event shall the liability of BANK and its affiliates exceed the amounts paid by
you for the services provided to you through SYSTEM. The Internet Banking
System is a trademark of Q-up, an S-1 Company. (All other brand and product
names are trademarks or registered trademarks of their respective owners.)
Features and services availability are subject to change without notice.
Your Right to Terminate - You may cancel your SYSTEM service at any time by
providing us with notice. Your access to SYSTEM will be suspended within 3
business days of our receipt of your instructions to cancel the service. You
will remain responsible for all outstanding fees and charges incurred prior to
the date of cancellation.
Our Right to Terminate - You agree that we can terminate or limit your access to
SYSTEM Services for any of the following reasons:
1. Without prior notice, if you have insufficient funds in any one of your BANK
accounts. SYSTEM service may be reinstated, in our sole discretion, once
sufficient funds are available to cover any fees, pending transfers, and
debits.
2. Upon 3 business days notice, if you do not contact us to designate a new
Primary Checking Account immediately after you close your Primary Checking
Account.
3. Upon reasonable notice, for any other reason in our sole discretion.
4. If you do not log in to SYSTEM for a period of sixty (60) days, your access
will be revoked. You will need to call us at 563-262-4220 to have your access
restored.
5. If you do not log in to SYSTEM for a period of more than six (6) months, we
may remove your access to SYSTEM. If you wish to have your access re-instated,
you will need to call us at 563-262-4220.
Communications between BANK and You - Unless this Agreement provides otherwise,
you can communicate with us in any one of the following ways:
E-mail -You can contact us by e-mail at fnbmusc@muscanet.com (Please note that
banking transactions through SYSTEM are not made via e-mail.)
Contact Person – Anita M. Lange, VP/ Electronic Services
Telephone - You can contact us by telephone at 1-563-263-4221
Facsimile - You can contact us by fax at 1-563-262-4224
Postal Mail - You can write to us at: First National Bank of Muscatine, 300 E.
2nd St., Muscatine, Iowa 52761
In Person - You may visit us in person at any one of our locations:
* Main Bank 300 E. 2nd St.
* Mississippi Office Directly Behind Main Office
* Oakview North 3107 Hwy 61 North
* Southside Office 608 Grandview Ave.
* Wal-Mart Superstore Office Highway 61 North
Consent to Electronic Delivery of Notices - You agree that any notice or other
type of communication provided to you pursuant to the terms of this Agreement,
and any future disclosures required by law, including electronic fund transfer
disclosures, may be made electronically by posting the notice on the BANK SYSTEM
website or by e-mail. You agree to notify us immediately of any change in your
e-mail address.
Fees:
1st Net Banking – Free Access
Bill Payer - $4.95 per month statement cycle, including 10 free bill payments
per month. Each additional bill payment $.35 thereafter.
We charge for preauthorized withdrawals from any type of account, based on the
normal debit charges for that account. Except as indicated elsewhere or as
indicated in individual account agreements, we do not charge for electronic fund
transfers.
CH=Checking MM= Money Market
SV=Savings CD=Certificate of Deposit LN=Loan
Authorization Level
V=View Only; May view accounts but
has NO authority to perform transactions or services online. CD's
will be set with a "View" access level.
D=Deposit Only; May deposit into the
account ONLY. No ability to view accounts.
V/D="View" and "Deposit"
capabilities combined.
F=Full Access; FULL authorization
provides a user with FULL rights to the account; including view, deposit,
and transfer. Full Access is not available for LN account types.
Signatures: By signing below,
I authorize First National Bank of Muscatine to issue a starter password
on my behalf which I will be forced to change to a private password the
first time I log in to the system. I further attest that I received
the Internet Banking contract and bill payment fee schedule prior to my
signing this enrollment form.
Signature
Date
Signature
Date
Signature
Date
Please indicate a word that would be
meaningful only to you. This word will be used by Bank personnel to verify
your identity when discussing your online access or bill payment services and
does not serve as your password. Phone ID
Bank Use:
User ID Starter
Password
REMINDER: If you wish to
send your application to us online, we want to remind you that e-mail
applications are not necessarily secure against interception.
Applications, by their nature, include personal and confidential information
such as: your social security number and financial information.
Therefore, you may wish to consider printing the application, completing it,
and sending it to us via U.S. postal mail.
Once we receive this
application we will be in touch with you to follow-up and receive your
signature(s).
If you choose to print
this application at this time, please select the landscape option in the "Page
Setup" function for best viewing.